Our client, one of the UK's leading biotech companies, are recruiting a Senior Customer Service Team Specialist to join a friendly, close knit team.
This is a full-time temporary role, covering maternity, for up to 12 months and is focused on providing first class end-to-end solutions to a wide range of customer enquiries.
Key Tasks/Responsibilities for Senior Customer Service Specialist
Taking a lead role in the team, balancing regular customer enquiries with high level account management and dealing with issues and escalations.
Manager, Clinical Site Liaison / United Kingdom / up to £95000 per annum (DOE)
Our client, a leading global biotechnology company, is seeking an experienced professional with proven global clinical site networking and engagement experience.
Reporting to the Senior Director of Clinical Site Management and Monitoring, the Clinical Site Liaison will support global expansion initiatives by providing local clinical operations expertise and sponsor oversight.
The post holder will be responsible for providing technical advice to the wider Specialist Microbiological Sites to ensure all engineering systems within the site operate efficiently on a day-to-day basis and remain compliant with all relevant legislation and regulatory requirements.
Carry out root cause analysis where systems fail.
The post holder will ensure that all contracting and operational engineering maintenance requirements of buildings, plant, utility and infrastructure projects are specified to ensure compliance with all applicable regulatory, safety and quality standards.
This educational establishment are seeking an experienced and professional HRBP to strategically and proactively support senior leaders and managers to develop a workforce plan.
Working pattern: Hybrid (2 days per week office in Oxford close to train station)
As a role model for the values of this institution, you will play a pivotal role in partnering the resourcing and talent management team to provide a quality employee experience throughout the employee lifecycle.