Privacy Policy

Personal information you disclose to us , We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. We do not process sensitive information.

Information automatically collected , Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Log and usage data , Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. This log data may include your IP address, device information, browser type, and settings and information about your activity in the Services.

Use of cookies , Like many websites, we use cookies to keep track of when you re-visit our Services. These cookies uniquely keep track of anonymous revisitations to our Services for our analytics and reporting purposes. We also use third party libraries which may set cookies when you use our Services.

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, including: to deliver and facilitate delivery of services to the user; and to save or protect an individual's vital interest when necessary to prevent harm.

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law. We may rely on the following legal bases:

Consent: We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.

Performance of a Contract: We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you.

Legal obligations: We may process your information where we believe it is necessary for compliance with our legal obligations.

Vital interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

We may need to share your personal information in the following situations:

Business transfers , We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates , We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice.

Third party services , Our Services rely on various third parties for analytics, site reliability, security, protection and other purposes. These include: Google Analytics, for usage analytics and event monitoring; and Cloudflare, for connectivity, DDoS protection and site reliability. A complete list of third-parties can be obtained by contacting us at privacy@teamveer.com.

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or securely store your personal information and isolate it from any further processing until deletion is possible.

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

In many regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information.

These may include the right: (i) to request access and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. You can make such a request by contacting us using the details in section 10.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority, or UK data protection authority.

Withdrawing your consent , If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details in section 10. Please note that this will not affect the lawfulness of the processing before its withdrawal.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at privacy@teamveer.com, or contact us by post at: