You'll have an important part to play ensuring customer satisfaction in managing the transport services for the final mile operations within the distribution services.
Relationships mean everything to us, and this one is particularly special.
We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognizable brands such as Thermalite blocks, London Brick, Ecostock, Cradley, Formpave and Jetfloor, Bison Precast.
Our product range comprises of clay bricks, Thermalite blocks, aggregate blocks, Red Bank chimney, roofing and flue systems, precast concrete and flooring products and Formpave permeable paving.
Forterra represents exactly what we do and have always done.
Amazon encourages open communication about unique needs for flexible arrangements.Key job responsibilities Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Providing excellent service every time is part of our mission to become the world's most customer-centric company.