Berry Recruitment are NOW hiring for a committed and experienced Customer Service Advisor to work for a not-for-profit organisation in Didcot, Oxfordshire.
This role is being offered on a Contract Basis.
Key Responsibilities of the Customer Service Advisor
To effectively handle incoming telephone calls, emails, app enquiries, online chat, and social media on a wide range of issues and give advice or act as appropriate.
Benefits: 25 Days Holiday BH, Company Pension, Private Healthcare, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
An established local company are looking for a Customer Service Advisor to join their team within a new role.
With previous customer service experience, you will be supporting the team in handling complaints and providing solutions.
Based in Bicester the company pride themselves on offering excellent service to all customers and would like a candidate who is ready to step into a busy role and make it their own.
As the Head of HR, you will report to the FD and take responsibility for the HR department, looking after employees on a regional basis, covering the South East' across 12 main sites and supporting approximately 950 employees.
We have a fantastic opportunity with our client, to sit on the senior leadership team and manage an HR team, consisting of 11 experienced individuals across payroll, Talent, L&D and HR, in a close-knit and collaborative environment.
The Customer Service Advisor is responsible for receiving and processing customer orders to meet customer and business requirements while providing high levels of customer service.
Hours of work are Monday to Friday 9 am to 5 pm.
If you enjoy being part of a large team working towards a common goal this could be the role for you.
Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late evenings to 10pm (store closing) and weekends, to be discussed at interview
Berry Recruitment are NOW hiring for a committed and experienced Customer Service Representative to work for a Manufacturing Market leading organisation in Banbury, Oxfordshire.
Holiday Entitlement: 25 days plus bank holidays.
Key Responsibilities of the Customer Service Representative
Ensures all customer orders are processed in line with agreed timescales and that all enquiries and queries are dealt with in a timely manner.