Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
My client is looking for a highly motivated Training Manager to drive the development and growth of their training team.
My client believes in continuous learning and development to empower their employees to achieve their fullest potential.
Reporting to the HR Director, the Training Manager will be crucial in designing, developing, implementing, and delivering training programs that support our employees.
This opportunity offers the chance for a skilled and experienced Training Manager with a learning & development background to lead the development, implementation, and delivery of training at this dynamic and forward-thinking company.
Staff learning and development are highly valued and due to the nature of the business training is an essential part of the journey, coupled with the business' focus on delivering outstanding service to customers.
Role Overview
We are seeking a passionate and inclusive-minded Training Manager to join this business in a brand-new stand-alone role.
My client is looking to recruit a Learning & Development professional to join their team and work globally.
If you are committed to developing a career in Learning & Development and would like to join a progressive and forward-thinking company which will support your progression to a Manager role then this role will be of interest to you.
You will play a key role in building a learning culture and ensuring learning opportunities are maximised designing and delivering training and offering coaching.