Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 30th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
We have exciting opportunities at our Support Office Supply team based in Nottingham.So why not be part of landing the next generation of beauty trends and help change people's lives for the better.As a supply lead you will be:
Its unrivalled range of products and brands make it the leading provider of healthcare on the high street and the UK's number one beauty destination.Here at Boots, we're always on the lookout for great talent!
At Boots there is a focus on customers and patients' well being for life.
This is an exciting opportunity to join one of the most respected, ambitious and dynamic teams in the industry.
In 2022 the Walgreens Boots Alliance Procurement Team was voted Procurement Team of the Year and was shortlisted for the 2023 Procurement Leaders Team of the Year and we'll continue to strive to deliver for our business.
We have exciting opportunities at our Support Office Supply team based in Nottingham.As Supplier Collaboration lead you will be involved in the delivery and implementation of our Business Unit supplier Strategy
Who we areInternational Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
We use emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance our operational effectiveness.
Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK's most trusted and established brands - Boots and No7.
We have an exciting opportunity to join our HR Business Partnering Team within our Nottingham Support Office, partnering with our Central Operations or Digital function.