We are looking for an ICT Helpdesk Administrator to join our IT team in Birmingham.
As an ICT Administrator, you will be required to log and track all support requests and incidents in the ICT incident management system, update IT assets and resolve all 1st line calls.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
Posted by Hays Specialist Recruitment Limited • £350/day
Operations Support Assistant - 350 Inside IR35/Hybrid Working
We are seeking a Operations Support Assistant to join an exciting client's team on a temporary basis.
You will support the client by answering corporate phone lines and triage service requests raised by Internal and External clients.
Key Responsibilities
To ensure that the corporate telephone lines are answered in a professional manner and dealing with the callers request in the most appropriate manner.
They are seeking a proactive and enthusiastic Customer Service Representative to manage incoming enquiries and provide exceptional pricing and logistical support.
You'll represent their brand professionally, foster strong customer relationships, and contribute to their sales growth.
Intervl a partnered with a leading electrical distribution business based in Birmingham.
My client are looking to bring on board an IT First Line Support Specialist based out of their site in Birmingham, to help in delivering top-tier IT services to their clients.
The key responsibilities of the IT First Line Support Specialist based in Birmingham will include but not be limited to the following.
My client are one of the UK's largest handlers of fresh produce, and are looking to recruit a IT First Line Support Specialist based in Birmingham.
To work as part of the IT Team in providing technically competent 1st and 2nd line support to the business with excellent customer service.
The role will provide high-stand IT support which will involve dealing with both internal clients and external customers.
General
Robert Half have partnered on a retained basis with exisiting client, Avery Weigh Tronix - one of the world's leading suppliers of weighing scales, systems and equipment based in Smethwick, West Midlands.