Technical Engineer
Full Time – Permanent
Tipton
£40K - £50K per year
Our client is looking for a Technical Assistance Engineer to join their team. The successful candidate will be involved in liaising with customers regarding drawing review, CAD reviews and technical concerns. Acting as a point of contact for major automotive customers and participating, assisting and planning of new DLF systems.
Benefits:
- Working hours 38.5 per week (Mon-Thurs 07:30-16:30 with 30 min unpaid lunch break, Fri 07:30-12:00 no lunch break).
- 20 bookable days holiday (Fridays are classed as half days), 8 statutory holidays,
- Free on-site parking plus extra non-contractual days at Christmas dependent on how Christmas falls and needs of the business that particular year.
- Company mobile phone
- Company Laptop/tablet
- Contributory pension after 3 months
- Modern bright offices
Key Responsibilities:
- Customer drawing review and identification of any concerns at enquiry stage (I.e. Safety Critical, SC's and CC's).
- Customer CAD review and completion of 3D models / fully dimensioned 2D drawings
- Liaise with customers regarding technical concerns identified during initial inquiry.
- Feasibility check and complete.
- Potential supplier selection.
- Supplier offers review.
- Initial RFQ review with sales team
- Hold regular meetings with individual territory teams regarding APQP documentation
- Ensure feasibility documentation is completed accurately by suppliers and stored correctly within project files.
- Technical support with queries from Company to Manufacturer.
- Review PPAP trackers on a regular basis without presence of territory teams, ensuring documents are being completed and tracked as required
- Assist Quality team in designing and implementing appropriate inspection plans especially with relation to complex CMM parts.
- Assist Quality team with PPAP submissions where required.
- Mediate with customer SQA/STA on concerns raised during PPAP submission.
- Expedite PSW approval as necessary.
- Respond to queries and concerns in a timely manner both Telephone and Email contact.
- To attend customer site visits
- Recommend parts for use in customer applications that already exist in the company portfolio, enabling a cost-effective solution to both parties.
- Engage a proactive approach to development of new parts
- Active involvement in 8D completion and submission to Customer.
Qualifications and Experience
- Multi-disciplined engineering background with experience in any of these fields – Production Engineering, Industrial Fasteners, Pressings, Turned Parts, Plastic Injection moulding/rubber, castings or forging.
- Experience with the automotive industry
- Customer facing experience
- Ability to communicate at all levels
- Experience with Auto desk Inventor would be beneficial