We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
Length: Permanent, full-time
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
As part of our commitment to excellence, we are excited to offer an apprenticeship opportunity for enthusiastic individuals looking to start a career in IT support.
We prioritise customer satisfaction and system efficiency, ensuring our clients have optimal access to their keys, tools, and equipment.
Keytracker Ltd is a renowned provider of key and asset management systems, dedicated to delivering innovative and secure solutions to businesses.
We are recruiting on behalf of a reputable company seeking a dedicated and detail-oriented Logistics Assistant.
This role focuses on supporting warehousing logistics, customer service, and export administration, ensuring efficient operations and high customer satisfaction.
Key Responsibilities
Order Documentation: Generate customer order documentation for pick, despatch, and collection.
An opportunity has presented for an individual who is interested in long-term employment with an employer who wants to invest in them to help develop their career.
About our client
Our client stands out as your dedicated digital transformation specialist, leading the way in harnessing the full potential of technology.
Their mission is to empower you with this expertise, creating a culture that embraces innovation to not just meet, but exceed collective goals, creating a legacy of exceptional IT solutions.