The Customer Service Advisor is responsible for receiving and processing customer orders to meet customer and business requirements while providing high levels of customer service.
Hours of work are Monday to Friday 9 am to 5 pm.
If you enjoy being part of a large team working towards a common goal this could be the role for you.
Have strong organisation skills and ability to build strong customer relationships?
You'll be responsible for ensuring the services provided to customers is second to none; ensuring their orders and requirements are processed accurately and efficiently, whilst managing their expectations along the way.
An established local company are looking for a Customer Service Advisor to join their team within a new role.
With previous customer service experience, you will be supporting the team in handling complaints and providing solutions.
Based in Bicester the company pride themselves on offering excellent service to all customers and would like a candidate who is ready to step into a busy role and make it their own.
Reed Oxford are delighted to be partnering with a client specialising in providing installation and maintenance of mechanical and electrical services, who are are currently seeking an Customer Care Advisor to join their team.
A brief overview of responsibilities include
Provide customer support, investigating and resolving issues first time wherever possible.
Answering calls in a professional and courteous manner with the aim of always delivering excellent customer service.
Reed Oxford are delighted to be partnering with a client specialising in providing installation and maintenance of mechanical and electrical services, who are are currently seeking an Customer Care Advisor to join their team.
A brief overview of responsibilities include
Provide customer support, investigating and resolving issues first time wherever possible.
Answering calls in a professional and courteous manner with the aim of always delivering excellent customer service.
We are looking for an individual with outstanding sales, customer service and administration skills to join this award winning small dedicated team where you will be fully supported and trained.
This is a dual role with 80% sales and customer service predominately a telephone based position where you will be ensuring customers are offered a first class service.
Secondly the banking responsibilities including reconciliation, allocating payments, investigating discrepancies.