Our client, one of the UK's leading biotech companies, are recruiting a Senior Customer Service Team Specialist to join a friendly, close knit team.
This is a full-time temporary role, covering maternity, for up to 12 months and is focused on providing first class end-to-end solutions to a wide range of customer enquiries.
Key Tasks/Responsibilities for Senior Customer Service Specialist
Taking a lead role in the team, balancing regular customer enquiries with high level account management and dealing with issues and escalations.
Manager, Clinical Site Liaison / United Kingdom / up to £95000 per annum (DOE)
Our client, a leading global biotechnology company, is seeking an experienced professional with proven global clinical site networking and engagement experience.
Reporting to the Senior Director of Clinical Site Management and Monitoring, the Clinical Site Liaison will support global expansion initiatives by providing local clinical operations expertise and sponsor oversight.