No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
Trace Recruit is delighted to be supporting the Group Finance Director of a leading business services organisation, who is looking fro an Accounts Assistant for a 12 month Maternity Cover.
Our client is an industry sector leader, delivering innovative solutions to their clients.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
Support the production of monthly budget monitoring reports, including liaison with Budget Managers and other Finance Team members, production of working papers and relevant information to support forecasts, briefing to Senior Officers.
Support the council's Business Change Programme, including the SEN Safety Valve Programme, providing financial advice and modelling financial scenarios as required.
Reconciliation of relevant grants, including assurance of compliance with grant conditions.
Join us at Gekko for an exciting opportunity as a Territory Business Manager for one of our global clients!
As the Territory Business Manager, you will play a pivotal role in driving sales and market share for mobile handsets devices in your assigned territory.
This role offers an exciting opportunity to represent one of the most innovative technology brands in the world and to be at the forefront of driving business growth in the B2B sector.