An excellent opportunity has arisen to work for our established client in Theale as a Customer Service Coordinator. Working hours are Monday - Friday, 8AM - 4PM, 9AM - 5PM or 10AM - 6PM.
Please note, this is a 12-month fixed-term contract
Purely office based
As the Customer Service Coordinator, you will be responsible for:
- Answering telephone calls promptly in line with contractual obligations
- Coordinating the daily workflow for service delivery
- Proactively resolving customer enquiries
- Producing client estimates and quotations
- Processing purchase orders
- Coordinating emails
Benefits:
- 25 days holiday + bank holidays
- Death in service scheme
- Pension
- Perkbox - discount with different retailers
- Cycle to work scheme
The successful Customer Service Coordinator will have the following related skills / experience:
- Strong customer service experience in a call centre environment
- Excellent verbal and written communication skills
- Intermediate IT skills including Excel, Word, and Outlook
As we cannot advertise salary, please call Sharon Tanner on to discuss