Provide a courteous efficient telephony service within the trust.
Working at Duham and covering Darlingon as and when required you will be working a variety of shifts 11am to 7pm or 2pm tp 10pm as well as some evening shifts.
To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquires are made.
My client are seeking a polished and efficient Receptionist/Telephonist to join their team in a professional and welcoming environment just outside Norwich City Centre.
Do you have a knack for providing excellent customer service and administrative support?
Are you a friendly and professional individual looking for a flexible part-time role?
Your Office & PA are currently looking for a Telephone Receptionist & Inbound Call Handler to join their team based in Runcorn, with homeworking available once your training has been completed.
We have various positions available, covering part to full time hours (25 - 38 hours), you must be able to work afternoon shifts.
In return, you will receive a competitive rate of £11.45 per hour.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
Face to face, email and digital customer interactions can also be involved.
Benefits: 25 Days Holiday BH, Company Pension, Private Healthcare, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.
The heart of the Emergency Call Handler role is to arrange help for our vulnerable clients when they need us the most.
Ideally, you would have some experience in a customer facing role and a good general standard of education, but we believe that within the right core values and training, you could thrive in this role.