Are you a friendly and professional individual looking for a flexible part-time role? Do you have a knack for providing excellent customer service and administrative support?
My client are seeking a polished and efficient Receptionist/Telephonist to join their team in a professional and welcoming environment just outside Norwich City Centre. This part-time role requires full-day availability on Mondays and Tuesdays, and a half-day (morning) on Wednesdays, with the flexibility to cover absences and holidays as needed.
You will provide overall support to the office by covering the switchboard, maintaining stock levels, and performing other general administrative duties.
As a Receptionist/Telephonist, you will be responsible for delivering exceptional front-of-house and customer service, efficiently distributing telephone messages and transferring calls, and supporting office staff and the wider team. You will also manage stock levels of stationery and kitchen supplies to ensure smooth office operations.
Your key duties will include answering emails, telephone calls, and welcoming visitors in a professional manner. You will handle incoming and outgoing post and parcels, manage stationery orders, and maintain appropriate stock levels. Additionally, you will coordinate catering requirements and orders, book and maintain meeting rooms, and ensure they are clean and tidy between meetings. Offering refreshments to meeting attendees as required will also be part of your responsibilities.
Monitoring kitchen cleanliness and stock, including daily coffee machine maintenance, will be essential. You will provide administrative support as needed and liaise with external engineers for equipment servicing and maintenance. Attending tenant meetings in the absence of coworkers and developing and maintaining good relationships with other tenants will also be part of your role. Ensuring all visitors sign in and provide necessary details, and performing other ad-hoc duties to support office operations and the wider team, are crucial tasks.
For supporting internal and external customers, you will accurately take and deliver messages, welcome visitors warmly and professionally, and ensure proper documentation and notification to relevant staff. Delivering quality service includes answering the switchboard politely and efficiently.
Technical skills required include basic to advanced proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, effective use of the switchboard, and strong administrative abilities. Comprehensive induction and training will be provided, covering courses on Diversity, Mental Health, Office Safety, and more. Optional training for Fire Marshall and First Aid at Work is available if appointed.
My client offers a competitive salary and benefits package, a supportive and friendly work environment, and opportunities for professional development and training.
If you are organised, proactive, and enjoy working in a dynamic office setting, I would love to hear from you. Apply today to Emma Baylis at Select Recruitment to join my client's team and contribute to the smooth running of their professional and friendly office.
Join them and be part of a team that values professionalism, friendliness, and quality service!