This position has two main areas of responsibility in supporting the distribution and logical supply of products by Porcelanosa (UK) Through the delivery of optimum customer service solutions to internal and external customers
Key Skills and Responsibility of the job
To process purchase orders for all kitchens and appliances received from sales / design team.
Follows up on orders to ensure that materials are shipped and delivered on promised dates/.
This role, working in our fast-paced corporate accounts team is a true customer account management position, where you will be responsible for a portfolio of corporate customers ensuring their interactions with our business are of the highest standards.
General
We are looking for Customer Service Account Executives to join our rapidly growing corporate customer service department.
If you are experienced in working with customers and share our passion for providing high quality service, then we would love to hear from you!
The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.