Robert Half Technology are assisting a global Manufacturing organisation based in London & Cambridge to recruit a IT Support Engineer on a 12 month rolling contract
Role
The IT Support Engineer will resolve incoming requests for technical assistance on standard, commercial and proprietary applications.
Consistent customer care, quality standards, and reporting requirements are core competencies of the position.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
Ensure the integrity, security, and compliance of organizational data.
General
Purpose and Scope: The Data Assurance Lead, reporting to the Global Governance Assurance Manager, supports the implementation of the Technical Specification Programme Data Assurance strategy.
The role aligns with our Performance Ambition to be trusted by all stakeholders for conducting business ethically, from grain to glass.
Senior 2nd Line Support- Windows, Higher Education-ITIL- Essential Experience
Experience and knowledge of providing 2nd line support on enterprise level applications, IT and Audio Visual technologies.
General
Senior 2nd Line Support Engineer with experience of supporting enterprise level software systems, ideally within a Higher Education environment, within Microsoft, MAC operating systems and associated core software is urgently needed to work for our higher education client.
The Senior 2nd Line Support Engineer will be responsible for providing advanced technical support to the end users of our services, ensuring the stability and efficacy of the client's IT systems across (networking, SharePoint, user account management, O365, Advanced Audio-Visual, Applications).