We're looking for a dynamic Technical Support Analyst to join an established service desk, who will relish the opportunity to make a real impact within a fast-growing environment.
If so, this could be the one for you.
Happy to travel between Bristol & Newport weekly by car?
In this role, you will support day-to-day front-line IT operations, providing general technical support and assistance to end users.
This is a fantastic opportunity to join a customer-focused IT service desk team at Unite Students.
As a key point of contact, you will manage and progress IT service incidents and requests, ensuring effective communication between employees and IT support.
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.