Technical Support Specialist
Overview: Kickstart your career in technical support with this exciting opportunity! We're looking for enthusiastic individuals eager to learn and grow in the field. You'll receive hands-on training and support to develop your skills in CAD, specification writing, and providing technical assistance on-site.
Key Responsibilities:
- Learn to provide technical support for customers and sales teams.
- Assist in creating CAD drawings and contributing to project documentation.
- Help in writing and approving roofing specifications under guidance.
- Work with the marketing team on technical content for various materials.
- Stay informed on industry regulations and report updates.
- Support the management of third-party product inquiries.
- Gain experience in offering on-site technical assistance.
What We're Looking For:
- A strong desire to learn and develop in a technical role.
- Good organizational and communication skills, both written and verbal.
- Basic computer skills, with a willingness to learn Office and CAD software.
- An interest in building regulations, construction, and design.
- Ability to work independently with guidance and manage multiple tasks.
No Prior Experience Required:
- Ideal for recent graduates or individuals with a keen interest in construction and technical support.
- Training and mentorship will be provided to help you grow in this role.
Requirements:
- Willingness to learn to climb ladders and use on-site access equipment.