We are thrilled to support our client's expansion by looking for an additional IT Systems Technician to provide technical assistance to internal colleagues and external partners.
An exciting chance to join a growing team as an IT Systems Technician.
Operating within the fulfilment industry, they support well-known delivery brands like Amazon, Etsy, and eBay, among others.
Join our dynamic team as an IT Systems Support Team Leader, where you'll oversee and mentor a team of IT Systems Support Technicians, ensuring exceptional on-site and remote IT support for our clients.
You'll play a crucial role in configuring, maintaining and documenting our clients' backups, disaster recovery, and security solutions, guaranteeing the resilience and security of their digital infrastructure.
Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?
Are you a tech-savvy problem solver with a passion for providing exceptional on-site and remote IT support?
Join our dynamic team as an IT Field Technician, where you will be a vital part of our successful support team.
With a diverse client portfolio spanning industries such as engineering, construction, accountancy, and auto mechanical engineering, you will have the opportunity to deliver outstanding IT support directly at client locations and remotely.
Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
Join our expanding support team as a Service Desk Technician and embark on an exciting career journey!
Employer description
LaneSystems Working alongside our Business Partners, we provide advice to help improve how the IT system should be ran and administered.
Providing a solution for a problem or a potential problem does not necessarily mean additional costs, but ensures efficient running of any infrastructure.
The successful candidate will be responsible to provide 2nd and 3rd line helpdesk support to clients, assisting them with hardware and software problems via phone, email & remotely.
An established client of ours in the Technology sector are looking for a 2nd/3rd line support Engineer to join their internal IT department, on a permanent basis.
This is an office-based role in there Newcastle office.