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Mortgage Administrator West Malling We are looking for a Case Manager to work alongside the Sales Support team within the business. Experience within an office environment and a financial services or mortgage company whilst not essential, would be advantageous. The role will cover work in residential and buy to let mortgages, second charge mortgages, bridging finance and commercial lending divisions. The role has been created following new and recent growth in business and successfully winning new contracts, to provide administrative support to our existing business. Key Responsibilities: Support to Specialist Consultants, in the processing of specialist lending applications Call handling and monitoring as part of the team Providing support to routine administrative tasks, including data inputting and processing Assisting correspondence between the sales team and introducers Liaising with lenders and third parties on behalf of the consultants Complete MI tracking and business case level monitoring Booking appointments and managing the diary of the colleagues when requested Undertaking basic administrative duties across the business Booking appointments with lenders and clients where appropriate Skills / experience required: Motivated and focused self-starter who has the ability to learn new skills quickly Strong organisational and communication skills Detail oriented with commercial awareness of business requirements A strong grasp of written English Excellent proof-reading skills Computer literate in Word, Excel and PowerPoint The motivation to go above-and-beyond for our customers Able to provide excellent customer service The computer and numeracy skills needed to excel in a highly regulated environment A flexible approach to work, and the ability to work well as part of a dynamic team Positive attitude with a strong desire to learn and progress
Post Offer Case Manager Kings Hill, Kent £24k Are You Ready to Kickstart Your Career in the Mortgage Industry? Do you pride yourself on being supremely organised, thrive in a fast-paced environment, with great communication skills? Is attention to detail is your forte? If you are looking to start your career in the Mortgage Industry with a company that values and invests in training its new starters, this role is calling your name. They embrace adaptability, openness, and honesty, setting the foundation for their success and yours. As a Post Offer Case Manager you will liaise with internal underwriting, finance and risk team as well as external solicitors and Mortgage Brokers to ensure that all compliance standards are met when processing mortgage applications Key Responsibilities: Building and nurturing relationships with clients, acting as the first point of contact with any queries on all mortgage applications from Offer stage to Completion. Communicating effectively with mortgage brokers, providing updates and resolving queries to smooth the path from application to offer. Collaborate with the underwriting and risk team, ensuring that mortgage requirements and conditions are met with and updated. Handling incoming and outgoing calls with professionalism Actioning emails promptly to ensure every case progresses seamlessly. Input, update and maintain data on the system to show current stage of each case Key Requirements: Highly organised, with a knack for handling a variety of tasks in a fast-paced environment. A team player who is also comfortable working independently to achieve excellent results. Customer Services experience Participates as a team member General Financial and/or Mortgage knowledge is desirable but not essential. Experience in the financial sector or conveyancing is preferred
Sanctuary Personnel, an innovative and committed recruitment agency, has a new permanent position available for a full-time Assistant Service Manager based in a Residential home in West Malling. The salary for this permanent Assistant Service Manager role is £27,154. Main Duties: In this role, you will work closely with the Service Manager to inspire and motivate the team to provide a high quality service as well assist in implementing current legislation and CQC requirements. Acting as a role model in the delivery of active support, you will promote and maintain person-centered approaches and inclusive community links Within Meadowview there is currently 7 adults with learning disabilities, autism and behaviours that challenge. Individuals need support to enable them to participate in activities around the home and within the community such as swimming, bowling, visiting parks, home visits and weekly shops Key Responsibilities: Work closely with the Service Manager to inspire and motivate the team to provide a high-quality service as well assist in implementing current legislation and CQC requirements Maintain a practical knowledge of policies and procedures and ensure appropriate usage Effectively recruit, develop and manage employees in a fair and consistent manner Work with your Service Manager to reinforce a culture of continuous improvement You will motivate and inspire your team to provide outstanding support through effective training, coaching and leadership by example Be expected to attend appointments with the people we support, attend care reviews, review and update care plans and risk assessments, record and monitor daily logs, lead shifts and administer medication Day to day support for the people we are supporting Managing the service and the team within and meeting KPI's Must Haves: Have experience of supporting people with Experience of working with people with learning disabilities Have experience of working within Social Care To be able to support people with their personal care Be willing to lead by example and lead the team effectively Good IT skills to use various systems and applications Able to manage own time and workload Be flexible to work across the different shift patterns on a 7-day rota To be able to be part of an on-call rota Benefits you Can expect: Paid enhanced DBS. Early Pay access. E-learning/classroom training/diplomas. Blue Light Card and TheBene£its website access. Recommend a friend - earn up to £500. Paid annual leave. Flexible working. Support with your wellbeing! T&Cs apply Contact: This job is advertised by Maisy Price; if you are interested in this position please click above to apply now. We welcome applications within a residential or supported living setting from care home managers, deputy managers, care coordinators, key workers, childcare workers and more as we might have other roles applicable to you. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.