As a contact supervisor, you are there to accurately record progress the family are making and to look for evidence of this.
The role of a supervised contact facilitator is to observe the interaction between parent(s) and child(ren) under the care of the Local Authority, and private proceedings.
In addition to this, you are also looking at how contact is working in line with the Every Child Matters Agenda and this evidence needs to be compiled in a factual observation based report.
We have a fantastic new job opportunity for a Contact Centre Team Managerwho has previous people management and leadership experience, preferably within a busy customer service call centre environment.
Contact Centre Team Managerwho has previous people management and leadership experience, preferably within a busy customer service call centre environment is required to join a team based in Ealing, West London.
Working as the Contact Centre Team Manager you will lead on the delivery of departmental KPI's through the effective management of Contact Centre Agents.
We are excited to be hiring a new permanent Senior Team Administrator to join our fantastic Child and Family Contact Team.
The Child and Family Contact Team is a frontline service responsible for coordinating and supporting the delivery of supervised contact between children and their families and operates from Leatherhead and Woking.
This role has a starting salary of £29,697 per annum, based on a 36 hour working week.
As the Customer Service Supervisor, you will be an internal coordinator within the Customer Service department and responsible for developing and implementing communication strategies to inform, motivate, and engage customer service team.
You will work closely with the team manager and other departments to ensure transparent and effective communication within the organization and external stakeholders.
You will work for a global high end furniture company, who have a Central London office made up of a diverse, supportive and fun Customer Service team who speak many different European languages.
My client are looking for a Facilities Supervisor who is dedicated to ensuring that clients receive a warm welcome and that team members have the facilities required to deliver excellent service.
This role is central to maintaining a clean, well-organised office environment and fostering a supportive culture within the Facilities team.
Day to Day of the role
Supervise the Facilities team, promoting teamwork and a supportive culture.
My client are looking for a Facilities Supervisor who is dedicated to ensuring that clients receive a warm welcome and that team members have the facilities required to deliver excellent service.
This role is central to maintaining a clean, well-organised office environment and fostering a supportive culture within the Facilities team.
Day to Day of the role
Supervise the Facilities team, promoting teamwork and a supportive culture.
The Facilities Supervisor plays a pivotal role in ensuring a welcoming, clean, and well-organised office environment, crucial for providing excellent service.
Key Responsibilities.
Our Client's focus is on delivering exceptional service to both our clients and our team.