The Receptionist Supervisor is a critical role, ensuring smooth operation of reception services within a renowned Not For Profit organisation. This individual will supervise a small team while offering exceptional customer service to all visitors and staff.
Client Details
This organisation is a prestigious Not For Profit entity in the education sector. With over 5000 staff, this institution is recognised globally for its commitment to excellence, diversity and innovation.
Description
Key Responsibilities:
- Manage daily operations of the reception
- Supervise and train a small team to deliver high-quality customer service
- Act as the first point of contact for all visitors and staff
- Responsible for weekly staff rotas
- Ensure maintenance and update of reception procedures
- Maintain a professional and organised reception area
Profile
Person Specification:
- A strong background in reception management/supervision
- Excellent leadership and customer service skills
- Proficiency in managing a diverse team
- Strong organisational and multitasking skills
- A commitment to diversity, excellence and innovation
Job Offer
The successful candidate will have the opportunity to work at a top University in London.