Join our amazing B Corp clients team as a Customer Success Manager
Are you a seasoned Customer Success Manager looking for an exciting new challenge?
We're seeking a dynamic professional to join our clients rapidly expanding team and help their customers unlock the full potential of their E-commerce products and services.
Posted by Public Practice Recruitment Ltd • £40K/yr to £55K/yr
Client Manager Job Vacancy What we're looking for
We represent a thriving, independent firm of accountants in Coventry tasked with finding a talented Client Manager to manage a diverse portfolio of clients and to oversee the workflow of the busy team.
The successful candidate will also enjoy working closely alongside the Partners feeding in to the strategic and operational direction of travel for the firm and there is room for professional development and career progression at this firm for the right person.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
Drive service excellence through close co-operation with Trust/Facilities Management representatives.
General
To build and maintain the relationship between factory and customer and take responsibility for the management of all assigned contracts in collaboration with the Management Team.