Position: Customer Service Officer - Finance (temporary 3-month contract)
My client, a rapidly growing, well-established business based in Manchester City Centre are seeking someone to join their vibrant team as a Customer Service Officer in the Accounts Receivable team.
This is a temporary contract, running until the start of September.
Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training.
Once signed off, the role offers 3 days working from home as an option.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester.
With a strong presence in Manchester, it has been instrumental in providing crucial services to those in need.
This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community.
Rocasa Consulting are recruiting for a Complaints Officer based in Oldham working 2 days in the office and 3 Day at home paying up or £20.00ph via umbrella.
You will need previous experience in delaing with the end to end process of complaints for Repairs and defects.
You will need good Microsoft Office skills, good attention to detail and experience of working to deadlines and targets are essential.