We are seeking a dedicated Customer Service and Account Manager to join our dynamic team based in Kelvedon, Essex.
This role requires an enthusiastic individual who thrives in a fast-paced environment and is committed to delivering exceptional service to our clients and suppliers.
The ideal candidate will be a proactive communicator, adept in multitasking, and capable of building strong relationships to enhance client engagement and retention.
Our client is part of a global brand and due to continued growth, they need a client services account manager to join their existing internal team.
The role is to support the business in managing existing spending clients and which include building a rapport with the clients, supporting with repeat orders and ensuring that they know of the full product offering and up selling them.
The industry is within print, and they provide a full suite of products that a distributed nationally and worldwide for some clients.
They are looking for an exceptional professional with customer success experience who builds relationships with ease and has exceptional attention to detail.
We are searching for a brilliant candidate to fill this fantastic vacancy with this forward-thinking and rapidly expanding collaborative organisation.
As the Customer Account Manager your responsibilities will include
Build and maintain excellent working relationships with key customers.
Our client has a vacancy for an Customer Service Representative to support the Account Managers and advise on other services to achieve sales growth targets.
As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
We are seeking a results-driven Account Manager to join our dynamic sales team in Manchester.
The successful candidate will be responsible for managing and growing a portfolio of accounts, ensuring client satisfaction, and achieving sales targets.
Key Responsibilities
Develop and maintain strong relationships with existing clients.