We are seeking a dedicated Customer Service and Account Manager to join our dynamic team based in Kelvedon, Essex.
This role requires an enthusiastic individual who thrives in a fast-paced environment and is committed to delivering exceptional service to our clients and suppliers.
The ideal candidate will be a proactive communicator, adept in multitasking, and capable of building strong relationships to enhance client engagement and retention.
They are looking for an exceptional professional with customer success experience who builds relationships with ease and has exceptional attention to detail.
We are searching for a brilliant candidate to fill this fantastic vacancy with this forward-thinking and rapidly expanding collaborative organisation.
As the Customer Account Manager your responsibilities will include
Build and maintain excellent working relationships with key customers.
Our client has a vacancy for an Customer Service Representative to support the Account Managers and advise on other services to achieve sales growth targets.
As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
We are seeking a results-driven Account Manager to join our dynamic sales team in Manchester.
The successful candidate will be responsible for managing and growing a portfolio of accounts, ensuring client satisfaction, and achieving sales targets.
Key Responsibilities
Develop and maintain strong relationships with existing clients.
Our client, a leading business in the Financial Services industry is seeking a Collections Account Manager to join them on a full-time, permanent basis.
Due to growth our client is looking to add a Collections Account Manager to their team, working closely with an experienced team of Account Managers where you will be required to liaise and work with customers who have outstanding balances on their accounts, working with them to take the steps required to amend any missed or outstanding payments, ensuring a high level of account management and customer service is maintained at all times.
The ideal candidate will have a minimum of 1 years' experience in either customer service or collections / debt recovery, and will be required to have access to their own vehicle due to the location of the office.