Respond to all queries within agreed SLA's, resolving at first point of contact where possible via multiple channels such as telephone, email and chat to enhance the customer service experience.
Take ownership of employee queries and see them through to resolution, with a keen focus on outstanding customer service, whilst following team ways of working.
General
We are looking for a 1st Line Support Advisor for an initial 3 month contract, this role requires you to be onsite Mondays and Wednesdays.
- Work collaboratively with internal and external service managers and contractors to ensure data and information is imported to be consistent with requirements / contract agreements.
Context
The Data Support Officer will undertake a range of tasks to support the various business areas of the IWMS solution including data collection and analysis, production & presentation of reports, and maintaining accurate records.
The Data Support Officer will be a part of the IWMS team, supporting with the creation and regulation of data in line with organisational requirements and standardised internal processes.
Contract Details: Temporary, 3 months (possibility of extension), 35 hours a week
Role Purpose
Responsible for assessing and determining the day-to-day placement of homeless households and applicants into emergency temporary accommodation, matching requirements to suitable properties.
This role requires the postholder to provide advice and liaise with B&B landlords and TA proprietors on council procedures and policies.
Are you looking for an exciting opportunity to showcase your customer service and account management skills?
We have the perfect role for you!
Our client is a leading marketing company in the heart of Wimbledon, and they are searching for a talented Telemarketingprofessional to join their team on a Fixed Term Contract starting from as soon as possible until November 2024 or end of March 2025.
Posted by Lloyd Recruitment Services Ltd • £28K/yr
You will be joining a friendly, busy and social team so having a friendly and outgoing personality is also a must.
The ideal individual would have a background in car sales, estate agency, call centre, outbound or inbound sales, but must have a proven track record of working to and achieving targets and being self-motivated.
A great opportunity for an individual with previous sales experience to move into the corporate world of Finance.