Context:
The Data Support Officer will be a part of the IWMS team, supporting with the creation and regulation of data in line with organisational requirements and standardised internal processes.
The Data Support Officer will undertake a range of tasks to support the various business areas of the IWMS solution including data collection and analysis, production & presentation of reports, and maintaining accurate records.
Duties and responsibilities:
- Work collaboratively with internal and external service managers and contractors to ensure data and information is imported to be consistent with requirements / contract agreements.
- Administer any IWMS remediations in response to data inconsistencies and irregularities found during system audits.
- Prepare and load data into IWMS solution as modules are onboarded into the system.
- Aiding system users with day-to-day technical/process queries, providing demonstrations and training where required.
- Produce and maintain user guides and process maps.
- Support with configuration changes of the IWMS solution in line with stakeholder requirements.
- Support with mobile app configuration, testing and roll-out to operatives.
- Support with the onboarding of new users to the IWMS solution as new modules are released.
- Provide administrative support including, filing, copying, scanning, attendance at meetings, minute taking, etc.
Skills and experience:
- Advanced excel skills
- Kafka Planning experience
- Experience with estates system Planon
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.