Calling all Receptionists and Administrators! Are you interested in a Customer Support Administrator role for one of the largest public sector organisations! Then this is the role for you!
Key Information:
- Hourly rate – £16.36 via PAYE or £20.65 via Umbrella
- Working hours: Monday-Friday (35 hours per week)
- Contract Duration – 3 months initial contract (view to extend)
- Location – Hammersmith - Office based
- Client: London Fire Brigade
- Start date: ASAP
Key Responsibilities
- Call Centre – receiving and making calls to book home fire safety visit appointments
- Admin duties - sending and responding to emails
- Raising orders for stations
- Processing deliveries
- Dealing with enquiries from the general public and internal staff, including senior management
- Attending Junior citizens, opens days and car wash events
- Using the company's database to upload/access information
Skills, Knowledge & Experience
- Experience of writing correspondence, in plain English, using correct grammar, spelling and appropriate vocabulary.
- Experience of organising, planning and prioritising own work; meeting deadlines and targets while working flexibly within a team.
- Experience of using standard computerised office systems in an office environment.
- Experience of undertaking multi-step manual and computerised administrative processes.
- Keyboard skills of a sufficient standard to enter data and create documents with speed and accuracy.
- Experience of taking inbound calls and confident in speaking with answering telephone queries from external stakeholders
Don't miss your chance to be a part of the London Fire Brigade. Apply now and make an impact as a Customer Support Administrator!