They are hiring for an Customer Support Executive to clients and support the wider business through effective and quality customer service.
Recruit UK is hiring for a leading UK Wealth Management firm who hold a long standing yet forward thinking position in the market, taking great care and thought to be an employer of choice.
They provide clear financial advice and investment management services to professionals, business owners, charities, families, and employers.
We are seeking a dedicated Customer Service Executive to join a well-respected business West of Reading.
This will be a busy telephone-based role, with the successful candidate being trained to handle and resolve customer escalations, whilst providing fantastic customer service.
Immediate start available for the right candidate.
As a Customer Service Executive, you will be responsible for handling and managing customer complaints and concerns in a timely and efficient manner and within minimum standards and regulatory timeframes.
You will serve as the primary point of contact for customers who have issues with the companies products or services, working to resolve their complaints while maintaining a positive customer experience.
Job Description
Receive and respond to customer complaints via various communication channels, including phone calls, emails, and social media platforms.
Our prestigious client is currently recruiting for a Customer Support Administrator to join their team.
The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end.
As the Customer Support Administrator, you will be responsible for
Please note, a valid driving licence is essential for this role