We're currently recruiting for a Customer Success Manager to join our team in Shoreditch.
We're now looking to add a new team member with the view to propel the company's client growth, specifically our unique SAAS platform which integrates multiple business operations from online advertising, HR module, Video Interfaces as well as accessing online recruitment advertising services from the UK's leading sites.
We're in a unique position having spent the last two years focusing heavily on software development.
Do you have previous experience in Customer Success and Account Management in the world of Marketing Technology, MarTech, Social Marketing Software, Employee Advocacy, or similar?
APPLY NOW for more information about this amazing new Customer Success opportunity with an award-winning and rapidly-expanding organisation.
Are you looking for an exciting new challenge with fantastic professional growth and excellent earning potential?
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
My client puts together quality in-person conferences, roundtables, dinners, awards, and interactive and at-scale digital events to the Finance industry, due to expansion a new role has arisen for a Customer Success Manager to manage and deliver client campaigns, ensuring both success and satisfaction of customers.
This role will include
Working with each client to manage the execution of their activity throughout the campaign.
Working with sales, editorial, and production to build a schedule of activity for each client.