Posted by First Recruitment Services • £26K/yr to £28K/yr
A Customer service team member will be working with purchasing maintaining accurate and up-to-date purchase order and warranty records.
As a Customer Service Administrator joining a well-established distribution company based in Crawley, you are expected to provide administrative support.
You will be a crucial link between customers and suppliers, ensuring that customers are informed about their delivery statuses and pro actively following up with suppliers for any necessary details.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.