This Customer Administrator role in the retail industry is a temporary position focused on delivering excellent customer service in Hassocks. The successful candidate will have a strong understanding of customer relations, administration, and team collaboration.
Client Details
Based in Hassocks, our client is in the retail sector.
Description
As a Customer Administrator your responsibilities will include:
- Maintaining accurate customer records and providing administrative support.
- Handling customer enquiries promptly and effectively.
- Collaborating with team members to deliver excellent customer service.
- Assisting with the implementation of customer service policies and procedures.
- Reporting and escalating major customer complaints as needed.
Profile
A successful Customer Administrator should have:
- A background in customer service
- Proficiency in using customer relationship management (CRM) software.
- Excellent communication and interpersonal skills.
Job Offer
- An estimated hourly wage of between £11 - £13 per hour
- An inclusive and supportive work environment.
- Temporary role with potential for extension or permanency.