An exciting opportunity has arisen for a dedicated Customer Service Administrator to join a Retail client based in Burgess Hill. The successful candidate will be primarily responsible for handling customer enquiries and providing excellent customer service.
Client Details
Based in Burgess Hill, this company offers a fast-paced and challenging work environment for ambitious professionals.
Description
As a Customer Service Administrator your responsibilities will include:
- Answering customer enquiries via phone and email in a professional manner.
- Maintaining a high level of product knowledge to provide accurate information to customers.
- Processing customer orders in a timely and accurate manner.
- Working closely with the team to meet and exceed customer service targets.
- Building and maintaining strong relationships with customers.
- Resolving complaints and issues in a satisfactory and timely manner
Profile
A successful Customer Service Administrator should have:
- Strong Customer Service skillset
- Proficiency in using MS Office Suite and CRM systems, with SAP experience preferable
- A proactive and positive attitude towards problem-solving.
Job Offer
- £13 - £14.50 per hour