This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
In our search for a diligent Customer Service Manager, you will play an integral role in implementing and uplifting customer care standards across our dynamic structures.
Are you experienced in managing customer services and passionate about improving the customer experience?
If yes, we are excited to introduce an exceptional opportunity in a UK-based organisation, focused on establishing world-class service delivery.
Our customer support staff are expected to embody patience, courtesy, and kindness in every conversation, ensuring that all inquiries are promptly addressed.
Our ultimate objective is to deliver exceptional customer support, ensuring that every interaction leaves customers delighted with their decision to choose us.
An exciting opportunity has arisen for a Customer Care Manager to join a trade-only distributor, dedicated to providing comprehensive solutions for all digital and traditional photography needs.
In this role, you will build and maintain relationships with existing accounts, handle general customer administration, and ensure satisfaction with the company's products and services.
We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
Posted by Source4 Personnel Solutions • £35K/yr to £40K/yr
General
Our client is seeking a hands-on Customer Service Manager to oversee a customer service team and ensure a seamless journey for their clients from the initial enquiry through to invoicing.
The successful candidate will lead a team of four, manage delivery issues, generate quotes, liaise with the transport department, and support the commercial sales team with account management and upselling while delivering clients' SLA's.