We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Responsibilities
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
1st / 2nd Line Support Analyst - Financial / Banking - Whilst not essential preferred candidates with have previous Financial / Banking experience with some Trading Application Support in a mixed Windows / Linux environment along with some FIX Protocol, Scripting (PowerShell, Python / Bash / Shell) and some Database / SQL Server experience.
As an IT Support Analyst, you'll become an integral team member, providing hands-on and remote support for desktop services and telecoms systems.
You'll be working in a dynamic IT & Infrastructure team helping with the delivery, management and support of all IT-related systems and applications.
Posted by MillsHill Recruitment Limited • £25K/yr to £30K/yr
The 1st / 2nd Line Support Analyst will have a proven MSP background with a mix of service desk and onsite / client visit experience and someone with outstanding client / customer service skills.
My client is a small, friendly but very well established IT Managed Services provider that is in the market for a 1st / 2nd Line Support Analyst.
Office365, Azure, Active Directory, windows Server, DNS, DHCP, Group Policy, Windows 10, Domain Controllers, Router, Firewall, Switches, VPN.
Posted by Michael Page Technology • £30K/yr to £35K/yr
There is the opportunity for personal development and upskilling to 2nd line support.
The position would primarily involve providing outstanding technical support for our team; management of software and hardware, security and network systems and providing first line of support for service tickets.
The infrastructure is built both on premise and Cloud.
Posted by Additional Resources Ltd • £28K/yr to £30K/yr
In this role, you will be responsible for providing 1st / 2nd line IT support to their clients.
An opportunity has arisen for a1st / 2nd Support Analyst with2 years' experience in a similar IT support or Service Desk role to join a leading independent IT support provider.
Posted by The Language Business • £28K/yr to £33K/yr
Excellent opportunity for a Graduate 1st Line Technical Support Specialist - German speaking - to join a leading and very well established and successful international company to support German speaking customers with email, calls and live chat.
Fluent in German and English is essential
Office location is SW London (3 days a week, Tuesdays, Wednesdays and Thursdays - remote for non office days. )