Our client, an MSP, is looking for 2 people to join their 2nd line team as part of their continued expansion, to support their London-base clients. The role will be to provide on-site support of their systems with guidance and assistance from the office-based support team.
One role will be focused on London Zone 1. The other will involve travel to a site in Uxbridge as well.
The core requirements for the role are: -
- Supporting a client base in an O365 environment
- Supporting Exchange (on-site and cloud ideally)
- Supporting networking issues (DNS, DHCP, NAT, Subnetting)
- Ability to resolve technical problems
As well as the technical skillset, strong customer facing skills and the ability to act as a representative of a business is paramount for the successful candidate.
These additional skills / experience would be useful: -
- Any relevant qualifications
- Azure / Azure AD experience
- Cisco skills
- Working within and ITIL environment
- Configuring devices with Autopilot
This is a growing team and expanding business with a strong manager who is committed to up-skilling staff. Send your CV in the first instance for more information.
To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this 2nd Line Support Engineer role, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.
Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this 2nd Line Support Engineer vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.