The infrastructure is built both on premise and Cloud. The position would primarily involve providing outstanding technical support for our team; management of software and hardware, security and network systems and providing first line of support for service tickets.
There is the opportunity for personal development and upskilling to 2nd line support.
Client Details
Leading organisation in the FMCG industry.
Description
- Provide Technical support to staff members
- Assist with Infrastructure Projects
- Computer Setup, maintenance and updates
- Monitor anti-virus and intrusion activities across all servers and devices
- Closely monitor server performances across all services and servers and ensure business continuity
- Maintain IT related inventory of computers, mobile phones, software licenses, network equipment, printer, meeting room equipment etc
- Support Office 365/Qualco applications, 365 administration of Users and Groups
- Assist with documentation of IT Policies
- Manage and assign service tickets/IT change requests
Profile
- User support and troubleshooting experience in both hardware and software
- MS client and server administration skills
- Client OS knowledge, Active Directory and group policies
- DB - MS SQL Server knowledge
- SharePoint and Teams administration
- Jira Administration
- Networking and data backup knowledge, working with DR
- Excellent knowledge of all MS Office Products and tools (cmd, powershell)
- Good knowledge of iPhone and mobile device management (MDM)
- Basic firewall and VPN knowledge & skills
Job Offer
- Hybrid
- competitive salary
- 25 days annual leave + BH
- Pension scheme
- Development Opportunities