The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
We have a fantastic new job opportunity on a busy service desk for an IT Support Technician / Second Line Helpdesk Engineerwho has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills.
IT Support Technician / Second Line Helpdesk Engineer who has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills is required for a busy service desk with a well-established Global Brand based in Egham, Surrey.
This position is officially know within the organisation as an IT Support Officer.
Posted by Rockpool Recruitment LTD • £30K/yr to £35K/yr
Systems Technical Support Engineer - What Will I Be Doing
Providing technical and analytical support to their clients, troubleshooting and resolving technical issues related to installations, migrations, and upgrades,.
Communicating directly with clients, mainly via email or online, to ensure customer satisfaction.
General
A growing international software company is seeking a practical troubleshooter with a 'Let's Fix This' attitude working as a first line support Engineer.
Our client is seeking a Technical Support Officer / Administrator to join their Housing Maintenance Team on a temporary basis for approximately 3 months.
You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works.
Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for the residents.
Posted by IT Talent Solutions Ltd • £38K/yr to £50K/yr
Key Responsibilities
Lead and mentor a team of technical support engineers to provide exceptional service.
General
Overview: As a Hands-On Technical Support Manager, you'll lead a team of talented IT support engineers while remaining actively involved in resolving complex technical challenges.
Working primarily in a Microsoft environment, you'll manage client infrastructures, handle escalations, and ensure the smooth delivery of IT services.