This role is for a highly skilled Operational Support professional to join a thriving team within the technology and telecoms industry.
The successful candidate will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured
Our client is a globally recognised leader in the technology industry.
As a Customer Service Advisor working 3 days a week from the York's office / 2 days a week from home, you will provide solutions and support to clients, ensuring their satisfaction through efficient service and collaboration with internal teams.
You'll also handle administrative tasks and assist in implementing new processes while maintaining up-to-date client records.
One of the UK's largest Private Equity fuelled software company.
German-Speaking Customer Support Advisor (Temp to Perm)
Our wonderful client is looking for a German-speaking Customer Support Advisor to join their expanding team.
Working as part of the client support function , which acts as "the engine room of the organisation", you will be responsible for providing excellent customer service, supporting with registrations, renewals and service enquiries.