Stafflex are actively recruiting on behalf of our client, one of the UK's leading manufacturers of household and health care products, for a Technical Operator to join their busy manufacturing team.
The job exists to provide the Process Unit with a fully trained and highly skilled team of Operators working in compliance with Good Manufacturing Practices (GMP) and Health and Safety guidelines, to be fully accountable for all aspects of the role.
This profitable and growing organisation require an experienced IT Support Engineer, to join them their established team providing remote, email and in-person technical support to hundreds of users.
You will have excellent communication skills and the ability to learn new technologies quickly.
£26,000 - £30,000 bonuses, 35-hour work week and great benefits
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
General
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).