As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
Posted by Victoria Mutual Finance • £23K/yr to £27K/yr
Receive customers and members (walk-in or telephone) promptly
Liaise with all relevant Head Office departments regarding customer requests, queries and issues as the need arises.
Promptly receive all requests, queries, inquiries submitted by customers and members and forward to Head Office for processing ensuring all required documentation are in line with policy and procedures.
We are seeking a Customer Service Representative to join our team in providing excellent service to our clients.
The ideal candidate will maintain strong working relations with customers, be able to multi task and stay clam under pressure.
Main Role and Responsibilities
Acts as a liaison between Sales, Onboarding and Fulfilment, Credentialing, Supply Chain, Finance and Operations teams providing a single point of contact for all sales and logistics related processes.
An excellent opportunity has arisen to work for our established client in High Wycombe as a Customer Service Representative, paying an annual salary of between £23,000 - £26,000 depending on experience.
Working hours are Monday - Friday, 8AM - 4PM.
As the Customer Service Representative, you will be responsible for
Communicating with customers via phone, email, and live chat.
A world leading manufacturer is seeking a Customer Service Representative to join their busy team in Basingstoke, you will be the main point of contact for new and existing customers.
This role is varied and would suit someone with exceptional communication skills.
Benefits: Attractive annual leave allowance including bank holidays off, Company pension, bonus scheme, free parking and a lot more.
On Site, Bangor, Northern Ireland role handling inbound calls from the UK general public, you will be working as part of a highly engaged and compassionate team that represents and supports the NHS Blood and Transplant Service