Job Summary
We are seeking a Customer Service Representative to join our team in providing exceptional service to our clients in the services sector. The ideal candidate will have strong communication skills and the ability to analyse customer needs effectively.
Duties
- Respond promptly to customer inquiries via phone, email,
- Handle and resolve customer complaints in a professional manner
- Process customer orders, and requests
- Provide accurate information about timelines and services
- Maintain customer records using central CRM system
- Ensure customer satisfaction and provide professional customer support
Skills
- Excellent communication skills
- Ability to analyse customer needs and provide suitable solutions
- Proficiency in using a CRM software
Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will be valued and developed.
Along with your application please let us know the best time to contact you via phone - if you are successful and have the experience, we are looking for regarding this role we will do our best to contact you within 48 hours. Due to volume applications, we can only contact those candidates we believe have the relevant skills suited to the role. Unsuccessful candidates will not be contacted; however, we do hold all CVS on file, and should further suitable positions be available we will contact you again. By sending your cv to Newman Office Personnel you are agreeing to Newman Office Personnel representing you with this role and possibly putting your details forward to our client.