Posted by Domus Recruitment Ltd • £30K/yr to £32K/yr
Domus are on the lookout for a Service Manager to take the reins of a new 4-bed supported living property in Erdington.
This is a specialist residential service that supports adults with Learning Disabilities and challenging behaviour.
You will work proactively to build effective working relationships with Local Authority practitioners, families/carers and other stakeholders and your strong vision and coaching approach will enable the development of your team and service.
Our major financial services client is seeking a Customer Service Team Manager to lead a team of customer service officers and deliver an exceptional customer experience across multiple contact channels.
The ideal candidate will be an experienced leader with a passion for driving customer service excellence, supporting team development, and ensuring operational efficiency.
Job Purpose
To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards.
This role focuses on managing repairs, voids, and maintenance services within social housing properties, ensuring that tenants live in well-maintained, safe, and comfortable homes.
Are you a seasoned professional in repairs and maintenance with a passion for improving social housing?
We are seeking an experienced Production Manager to join our dynamic team in Birmingham.
Posted by EllisKnight International Recruitment • £39K/yr to £46K/yr
General
Working as a Service Improvement Manager, you'll be responsible for driving continuous improvement to support service excellence for a large and complex Government contract.
Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups.
The role
Manage and keep up to date all information and data on the obligations under the large contract in place with Government.