Posted by Pursuit Resources Group • £42K/yr to £45K/yr
My client is looking for a consultant to join their managed services team.
Working in a small but growing team, you will be responsible for a variety of tasks including system administration, configuration, general troubleshooting and knowledge transfer for our Managed Service customers.
The role requires deep product knowledge and expertise, with excellent internal and customer-facing communication skills.
We are looking for an experienced ITSM Consultant with a strong Configuration Management background within ServiceNow.
Akkodis are partnering with a highly reputable client within the Financial Services sector as they continue a highly successful Service Management Programme within their Global Infrastructure team.
Our client have conducted a detailed review of 14 practice areas with a view to implementing changes that will improve their service offering to the wider business.
In this role, you will be responsible for providing service offerings & service update information to customers, creating service catalogue plans, ensuring those plans are maintained, design of the Service Catalogue, as well as gap analysis and due diligence throughout the design phase.
This an exciting role that will give an experienced Service Catalogue expert the opportunity to join a global Service Provider who champion a healthy work-life balance.
As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
£23,500 - £24,500 dependent upon experience
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service.
Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor.
This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.
A very exciting opportunity has come up to join a global travel company who is looking for a Customer Service Consultant to join them on a permanent basis.
This role offers hybrid working where there is a requirement to go into their London central office 2 days a week maximum with the rest being able to work from home.
This role offers a basic salary of £25,000 with commission on top sitting at around £100 per month.
Posted by Pembrook Resourcing • £45K/yr to £65K/yr
Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team.
The successful candidate will take leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service department in order to ensure that excellent customer service is provided, and all financial targets are achieved.
We are a world leading tourism company, passionate about helping travellers explore cultures, experience places, and connect with others, to live an enriched life.
This role has a hybrid working arrangement with 2 days per week in our London office and 3 days working remotely from home.
With over 95 years of experience and with team members across the globe, we know travel and pride ourselves on delivering 5-star customer service and experiences of a lifetime.