The Junior IT Service Desk Analyst provides day-to-day Service Desk support to the business worldwide.
You will work within the IT Service Desk team and IT Department to support the delivery of a quality IT Service Desk service to defined performance metrics.
You will be responsible for delivering excellent customer service and high levels of first point of contact resolution in addition to the continual improvement of IT support services from the IT Service Desk to our customers.
We are currently partnered with one of the world's leading non-profit organisations who are looking for a Service Desk Analyst to join the business on a 3-6 month contract.
Reporting directly to the Service Desk Manager, you will serve as a key technical resource within the support team, handling more complex issues that have been escalated from the 1st line support team.
We are currently recruiting for one of our trusted clients who are looking for a Service Delivery Analyst.
Join a leading provider of innovative solutions that empower businesses to thrive in an ever-evolving landscape.
With a focus on cutting-edge technology, they help organisations streamline operations and enhance connectivity, ensuring they stay ahead in a competitive market.
London Fire Brigade, one of our largest public sector clients based in London are looking to recruit several Senior Service Desk Analyst to join their team on a 3-month contract (with possibilities of further extensions and opportunities for it to go permanent).
The role is full time, Monday to Friday, 37 hours per week.
There is no hybrid work arrangement available due to the nature of the role involving supporting office based front line staff at LFB.
IT Service Desk Analyst Permanent Up to £45k plus benefits London (4 days per week on site)
I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team.
Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10
Service Desk & Onsite Technical Support Analyst required to ensure effective and efficient support to customers/colleagues in London, Birmingham, and Manchester Studios.
London Waterloo - 5 days on site per week
The role would be based in our London Studio with remote support and occasional on-site visits to the other locations.