The Service Delivery Engineer's primary responsibility is to provide a high level of customer service and support to external customers.
The role will provide remote support by creating customer incident tickets, identifying problems, troubleshooting issues and adhering to internal and external SLAs.
They will also prepare room equipment for installation, support onsite engineers with testing, and maintain room and equipment records.
Responsible for managing the Service front of house area
Pembrook Resourcing are currently recruiting on behalf of their client a service reception manager, this role would be an excellent move for a service advisor looking for progression in their career!
Our Client are a giant in the Financial Services Industry, with multiple offices throughout the UK.
With an incredible leadership team, they are regularly voted in the top 100 companies to work for and have some exciting growth plans ahead as they continue to provide an unrivalled service to their customers, as well as creating an incredible place to work for their team members.
We now have a vacancy on their team in Basingstoke for an Operations Project Manager.
Join us on our journey to net zero and help us power change.
SSE has big ambitions to be a leading energy company in a low carbon world.
Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.