Job Title: IT SaaS Vendor Management Lead
Target Start Date: ASAP
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: Circa £50,000 Dependant on experience
Location: Eastleigh – Hybrid, Min 2 days per week Closing Date for applications: 27/09/24
IT SaaS Vendor Management Lead:
An exciting opportunity has arisen for a newly created role within our IT Business Management Department. As our IT SaaS Vendor Management Lead you will be responsible for delivering business outcomes though our key strategic vendor relationships, ensuring these relationships deliver on value and customer outcomes in line with our objectives. This will be achieved by monitoring the contractual performance of our Software as a Service (SaaS) vendors, ensuring compliance with Service Levels, maintaining assurance reviews, supporting security evaluations and guiding the designated Relationship Managers in undertaking performance reviews. In addition, theIT SaaS Vendor Management Lead will be the liaison with our procurement teams providing subject matter expertise during the generation of Master Service Agreements and Statements of Work. They will also be involved in project work, representing the ITBM function
Main Responsibilities as IT SaaS Vendor Management Lead:
- To oversee SaaS vendor performance, developing and managing supplier relationships to protect Ageas interests and ensure costs reflect fair market value
- Develop and maintain SaaS assurance models for vendors within the allocated portfolio, supporting areas such as Information Security, Compliance and Data Governance
- Ensure any negotiation of commercial terms for strategic IT contracts provides beneficial outcomes for Ageas and the customer
- Provide subject matter input to facilitate commercial terms discussions and value of contracts alongside or supporting the Central Procurement Team as appropriate
- Maintain an awareness of innovation and opportunities in the SaaS Vendor market, translating these into strategic outcomes for Ageas
- Identify and report of risks associated with existing or potential SaaS vendors
- Build effective strategic relationships with SaaS vendors ensuring sustainable business value is achieved.
Skills and experience you need as IT SaaS Vendor Management Lead:
- Demonstrable experience managing SaaS vendors across the Financial Services Market
- Experience in setting up and maintaining SaaS assurance models , including the understanding of Identity Access Management, Data Loss Prevention and Infrastructure Security
- Understanding of the relevance and application of Compliance and Governance standards, including PRA S2/21 and ISO27001:2022
- Proven experience dealing with IT contracts with complex provisions and clauses, with a good understanding of how to discuss and negotiate contract financial terms either as a lead or as part of a negotiation team
- Understanding of Azure Cloud platforms advantageous
- Proven ability to negotiate and deal with a range of stakeholders, both internal and external to the organisation. Ability to test and challenge business assumptions.
- Able to demonstrate excellent communication skills; able to build rapport and maintain a network of contacts.
- Demonstrable experience of preparing service metrics with the ability to analyse and interpret data/metrics.
- Organised with good project management skills.
- Innovative; able to manage change effectively and manage conflicting priorities.
- Motivated self starter; able to work as part of a team.
Here are some of the benefits you can enjoy within the IT SaaS Vendor Management Lead role based in Eastleigh:
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.
Flexible Working
- Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer a minimum of 35 days holiday (inc. bank holidays) and