A leading global provider of insurance and reinsurance services is seeking a Service Desk Analyst to join their Service Desk team in their London office.
You will be responsible for managing IT tickets (Incidents & Service Requests) and supporting end-user computing hardware and software.
Responsibilities may include
Provide second-line support for tickets routed from the ITSM tool or level one (Global Helpdesk).
Posted by Proactive Appointments • £40K/yr to £42K/yr
Service Desk Analyst
Our client in the financial services sector is looking for Service Desk Analyst with a proactive, problem solving attitude and strong communication skills to support their users across their London office.
We are pleased to be supporting our Horley based client who are currently looking to hire 2 x Customer Support Analyst's to join their growing team.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Simply Health, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!
Posted by Michael Page Technology • £30K/yr to £32K/yr
To provide our customers, both internal and external, with outstanding service and support.
Putting knowledge, skills and learning into practice to ensure IT hardware, software applications, and services across the business are available and performing to the required standard.
UK-based grounds maintenance company powered by the latest technology.
Posted by Michael Page Technology • £60K/yr to £62K/yr
This opportunity is for a Data Analyst in the Analytics department of a prominent business services provider.
The role calls for a detail-oriented professional with strong analytical skills, ideally with a background in business services.
Our client is an ISO-accredited Training and Development Consultancy, providing high-quality, unique, and distinctive products and services to the automotive industry.
The Junior IT Service Desk Analyst provides day-to-day Service Desk support to the business worldwide.
You will work within the IT Service Desk team and IT Department to support the delivery of a quality IT Service Desk service to defined performance metrics.
You will be responsible for delivering excellent customer service and high levels of first point of contact resolution in addition to the continual improvement of IT support services from the IT Service Desk to our customers.
The Senior Service Desk Analyst is responsible for the day-to-day operations of the Service Desk.
General
They are looking for a talented Senior IT Service Desk Analyst to join their existing dynamic team and play a key role in maintaining their IT infrastructure and ensuring our users have the best possible experience.
Pertemps are supporting a forward-thinking organisation based in Coleshill who due to internal promotion are now looking for a Senior IT Service desk Analyst on a full-time permanent basis.
We are currently partnered with one of the world's leading non-profit organisations who are looking for a Service Desk Analyst to join the business on a 3-6 month contract.
Reporting directly to the Service Desk Manager, you will serve as a key technical resource within the support team, handling more complex issues that have been escalated from the 1st line support team.